Privacy Policy

Who we are

Builders Near Me operates an online directory and related services that connect homeowners with building professionals in New Zealand. The operator may trade as a registered New Zealand company. For privacy requests, contact: hello@buildersnearme.co.nz.

What we collect

Depending on how you use the site, we may collect:

• Contact and enquiry details — for example name, email, phone, and messages you submit through forms (including lead or estimate requests).
• Account or listing information — if you claim or manage a builder listing, we collect business and verification details needed to operate the directory.
• Technical data — such as IP address, browser type, device identifiers, and approximate location derived by analytics tools, in line with their settings.
• Cookies and similar technologies — our site may use tags managed through Google Tag Manager (for example measurement and marketing tags you configure there). You can control cookies via your browser.

Why we use personal information

We use information to:

• Provide the directory, enquiries, and related services;
• Verify listings and reduce fraud;
• Communicate with you about your enquiry or listing;
• Improve the site, security, and user experience;
• Comply with law and respond to lawful requests.

Sharing

We may share information with:

• Service providers who host the site, store data, send email, or run analytics or CRM — only what they need to perform their services.
• Builders or partners when you ask to be connected (for example by submitting a lead form).
• Authorities when required by law or to protect rights and safety.

We do not sell your personal information as a commodity.

Overseas disclosure

Some tools we use may process data outside New Zealand (for example cloud or analytics). Where we use them, we aim to work with reputable providers and appropriate safeguards as required by the Privacy Act 2020.

Retention

We keep information only as long as needed for the purposes above, unless a longer period is required by law or dispute resolution.

Your rights

Under the Privacy Act 2020 you may have rights to access and correct personal information we hold. Contact us at the email above. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner.

Security

We use reasonable technical and organisational measures to protect information. No method of transmission over the internet is completely secure.

Children

The site is not directed at children under 16. Do not provide personal information if you are under 16 without parental consent.

Changes

We may update this policy from time to time. The "Last updated" date will change when we do. Continued use of the site after changes means you accept the updated policy.